Our Service
Exclusively for Business Customers and Public Applicants (Schools, Universities, Public Authorities).
Shipment conditions
more convenient, efficient, faster
The prices are in € ex works, excluding packaging, plus value-added tax. The prices valid on the day of delivery will be charged. We reserve the right to change prices.
Bank charges are at the expense of the client!
Delivery Standard
Orders
Mon - Thu up to 15:30, Fri up to 12:00
All goods in stock.
Same day dispatch.
No extra charge.
Delivery Express
Orders
Mon - Thu up to 16:00, Fri up to 12:00
All goods in stock.
Express delivery by 9:00 or 12:00 the following day.
With extra charge.
If you do not select a shipping method, the most cost-effective means of transportation will be chosen. All shipments are covered by transport insurance. Shipping is done ex works (exw), according to Incoterms 2010. Bank charges are at the expense of the client!
You can find more information about our shipping costs here
Packaging is calculated at net cost price. All used packaging material that is returned will not be accepted. We predominantly use recyclable and environment friendly fillers.
- Our invoices are payable within 30 days from the date of invoice. For payments within 10 days we offer 2% discount on the invoice amount provided that all invoices have been paid.
We reserve the right to request payment in advance instead of a billing notice! - Credit card (Mastercard and Visa)
In general we do not accept the return of goods that have been correctly sold and delivered. Exceptions can only be granted in special cases where a previous agreement has been made.
The return of the goods must be free of charge. Only items in sound condition can be returned to stock and credited.
Return of goods are only accepted when accompanied by a copy of the delivery note.
Custom made parts are generally excluded from return.
The return of the goods must be free of charge. Only items in sound condition can be returned to stock and credited.
Return of goods are only accepted when accompanied by a copy of the delivery note.
Custom made parts are generally excluded from return.
Quality Management
Our guarantee of ensuring superior quality is reflected in how we see ourselves and our certifications. We believe quality management to be a continuing process of responding quickly and decisively to new requirements. By actively developing work processes as well as thinking and looking ahead, we can guarantee the satisfaction of both our customers and employees.